The bill is built as the visit happens, so the cashier collects what was actually done.
Every order, prescription, procedure and bed day creates a bill item on the visit's invoice. The cashier sees a worklist of invoices awaiting payment, takes cash, M-Pesa, card or bank, and the dashboard shows billed, collected and outstanding for the period.
- Capabilities
- 10
- Workflow steps
- 3
- Works on
- Web · App
Used by
- Cashiers
- Credit control
- Claims officers
- Finance managers
How it works
How the work moves, step by step.
- 1
Charge
Orders and dispensing add items to the visit's invoice.
- 2
Collect
The cashier takes payment; M-Pesa confirmations post automatically.
- 3
Reconcile
Billed, collected and outstanding are reported by period, department and payer.
Video guide
SHA claims, from check‑in to submission.
A short walkthrough of a patient going from the front desk to a submitted SHA claim, on the real DawaSmart screens.
- 1Check cover
- 2Patient consent
- 3Submit claim
See it
The real screens your staff will use.
From a demonstration hospital. Names and figures are fictitious.
Cashier worklist
Billing tickets with patient, priority, status, waiting time and continue-billing actions.
What it does
Everything included, as it exists today.
Charging and cashiering
4- A billable-services catalogue with prices per branch, including consultations, procedures, tests, examinations and bed days
- Invoices per visit with items added automatically by orders and dispensing
- A cashier worklist, receipts, and payment by cash, M-Pesa STK Push, Paybill or Till, card or bank
- Deposits and interim payments for inpatients, applied against the running bill
Controls
3- Bill reductions (discounts and waivers) requested on an invoice and approved or rejected by an authorised manager
- Payment matching that prevents the same M-Pesa receipt being applied twice
- Outstanding balances and follow-up lists
Payers and insurance
3- Payers and insurance schemes recorded on the patient and the visit
- Eligibility checks, pre-authorisations and claims tracked per payer, with remittances recorded when paid
- Payer integrations configured per facility, with electronic submission to SHA on the roadmap
Works with
Where the patient goes next.
Questions
About billing, payers and insurance
Can a patient pay part cash and part insurance?
Do you submit claims to SHA electronically?
Next step
See billing, payers and insurance running on your hospital's workflows.
A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.
Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT