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DawaSmartHMIS

Pricing

One written quote, built from three parts.

A 40-bed hospital and a 400-bed referral hospital need different things, so every hospital gets a quote for its own departments, size and phases, in writing before you commit.

Implementation
Annual licence
Support agreement(optional)
Your quote
Request a quoteBook a demo first
Included

Implementation

One-off

Discovery, set-up, data migration, training and go-live support, priced by phase so you pay for what is switched on.

  • Configured workspace, catalogues and prices
  • Imported patients, products and stock
  • On-site training by role
  • Go-live support on the floor
Included

Annual licence

Per hospital, per year

Set by facility level and size, with a reduced rate for extra branches. Covers every module in scope.

  • All modules in scope
  • Unlimited staff accounts
  • Web, Android and iOS
  • Updates and standard support
Optional

Support agreement

Per year

Guaranteed response targets and priority handling. Recommended for referral hospitals and groups.

  • Critical: acknowledged within 1 hour, 24/7
  • High: within 4 business hours
  • Named hospital contact
  • Quarterly service review
  • Kenyan shillings, exclusive of VAT
  • Written quote, valid for 60 days
  • SMS and WhatsApp billed at cost; M-Pesa charges set by Safaricom
  • Hardware, internet and printers supplied by the hospital

How a quote is built

What we ask, and why it changes the number.

  • 01

    Facility level and beds

    Sets the licence band and the inpatient scope.

  • 02

    Departments in phase one

    Sets the implementation effort and training days.

  • 03

    Branches or sites

    Each extra site is set up separately, at a reduced licence rate.

  • 04

    Current records

    Clean spreadsheets import quickly; paper registers take longer.

  • 05

    Payers

    Insurance set-up adds configuration and claims training.

  • 06

    Support level

    Standard support is included; an agreement adds guaranteed targets.

Smaller facilities

Pharmacies and clinics buy online.

The same platform, with published monthly prices and a free trial, at dawasmart.app.

See published prices

Questions

How is DawaSmart HMIS priced for a hospital?
By quote. A quote has three parts: a one-off implementation fee (configuration, data migration, on-site training and go-live support), an annual licence set by facility level and size, and an optional support agreement with guaranteed response times. Prices are per hospital; additional branches are priced at a reduced rate.
Is there a free trial for hospitals?
Hospitals start with a guided demo and, where useful, a scoped pilot on one department rather than an unguided free trial. Hospitals have too many moving parts to evaluate properly in a self-serve trial.
Do we need to buy servers?
No. DawaSmart is delivered as a service. You need computers or tablets with a current browser, Android or iOS devices for the mobile app, internet access, and your existing printers. Barcode scanners, label printers and queue display screens are optional.
Can we start with a few departments?
Yes, and we recommend it. Most hospitals go live with reception, triage, consultation, pharmacy and billing first, then add laboratory, radiology, inpatient and MCH in planned phases.

Get a number

Tell us about the hospital and we will send a written quote.

A demo takes about 45 minutes. We walk through the departments you run, on real screens, and leave you with a written scope and quote.

Request a quoteBook a demo

Or call +254 746 289 413 · Monday to Saturday, 8:00 to 18:00 EAT